Current Turn-Around Time:
5-10 Business Days
Pre-Orders: Generally, for pre-order items, you can expect your order to ship in 7-14 days from pre-order close date.
*Turn-Around Time begins the day after an order is placed and may be extended to 5-7 business days during monthly launches. Generally, we try to have packages shipped within 5 business days, but it may be extended depending on volume of current orders.
We can not guarantee a package will arrive on/before a certain date. If you would like to receive a package faster, select USPS Priority as the shipping option when checking out.
Please ensure you double check your shipping address as we will not replace any product shipped to the wrong address.
If a package arrives with the contents broken, please feel free to contact us via email: firstname.lastname@example.org within 48 hours of receiving the package. Include a description of the condition of the contents as well as photos for verification.